Resources
Straightforward guidance for leaders who need to improve security, resilience, and efficiency without chasing every new tool.
A starting framework for understanding identities, devices, backups, access, and the most urgent gaps before buying another tool.
The questions to answer before a migration or tenant cleanup so the project improves collaboration without creating new access or recovery risks.
A guide for deciding whether your team needs ongoing monitoring and maintenance, project help, advisory support, or a combination.
A focused way to identify a workflow where automation can help while keeping data ownership, human review, and measurable success criteria clear.
Frequently asked questions
Managed IT support can include monitoring and alerting, business-hours support, patch management, infrastructure guidance, and recurring service reviews. The exact scope and after-hours response are defined by the engagement and SLA.
Monitoring and alerting run 24/7/365. Staffed support hours are Monday–Friday, 9:00 AM–5:00 PM Eastern, with after-hours response following the contracted severity and SLA terms.
We begin with a discovery conversation or focused assessment, clarify business priorities and constraints, then recommend a phased plan with clear ownership, timing, and next steps.
Yes. Core TSP is Florida-based and most discovery, support, and project work can be delivered securely remotely for teams across Florida and beyond. On-site work can be arranged when appropriate.
Share your business context, the technology or security challenge, who is affected, and any timing or compliance constraints. Email is preferred because it gives the team enough context to route the request effectively.
Bring us the question, the constraint, or the system that is keeping you up at night. We can help define a practical next step.
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